Frequently Asked Questions

How Do I Register?
Stop by the Customer Service Desk to fill out an enrollment form. You'll earn 5 cents off per gallon just for enrolling!

Does the Rewards Card Cost Me Anything?
Absolutely Not! The Rewards Program is our way of thanking you for shopping with us. We will never have you, our valued customer, pay for your own rewards.

How do I earn discounts?
Shop for specially marked groceries and earn gas Discounts. The more gas discount products you buy, the more you can save on gas. Your card can earn you rewards each and every time you shop, and it’s free!

How Do I Redeem My Gas Rewards?
You can redeem your Gas Rewards for gas savings at our participating gas stations. The more you use your card, the greater the discount. Just swipe your Rewards Card at the pump or key in your 12 Digit Rewards Card number on the back of key tag and see the price you pay per gallon drop. Maximum of 15 gallons for each transaction.

Do I Need My Card for Weekly Ad Pricing?
No. The Rewards Card is NOT a discount card. You will continue to get our weekly ad pricing without the card.

Why Do You Ask for My Phone Number?
We may need to contact you if your card is returned to us, or there is a question about your Rewards.

Do I Need to Keep Track of My Receipts?
No. You do not have to keep your receipts. You will see your currently earned discount displayed on your receipt each time you shop.

What Happens if My Gas Rewards Aren’t Issued During the Transaction?
You will have to have your Rewards card presented during the transaction to get your Gas Rewards. If you have any questions, visit our Customer Service Desk.

What if I Lose My Card?
Please see Customer Service for a replacement. They will transfer your existing rewards balance to the new card. Customers are issued 3 rewards cards – two of which are key tags – that earn Rewards for a single account. Only one account can be issued to a single family/household.

Should Everyone in My Household Get Their Own Card?
No. Your card has 1 card style and 2 key tags. Give other members of your household one, so all of your discounts will go to the same account. Watch how fast they add up!

Will My Personal Information Be Sold?
Absolutely Not! The Rewards Program and your information is owned by us and managed by Loyalty Lane Inc., with a very close working relationship between the two companies. None of the information you give us will EVER be sold, rented or shared by either company or its employees or associates.

If I Give My Email Address, Are You Going to Fill My Inbox?
No. When you initially enroll, we will send you a Welcome email, and then follow up with special promotions periodically. We don't like our inbox full of ads and we're not going to fill yours. If you ever have any suggestions for things you may find of interest or of use to be emailed to you please let us know.

Is This a Limited Time Promotion?
No. This is not a limited-time or temporary promotion. This a program that we are committed to provide for our customers.